• Access your phone’s Safaricom Menu, go to MPESA.
•  
• Go to M-Pesa menu, select “Lipa na M-Pesa”
•                 
• Select “Paybill”
• Select “Enter business no.” and enter the Nairobi Water Lipa na M-Pesa paybill number 444400 and press “OK”
•                  
• Select “Enter account no” i.e. Nairobi Water and Sewerage account number  and press “OK”
•                                    
• Enter amount of water bill amount and press “OK”
•                  
• Enter your M-Pesa PIN and press “OK”
• 
• Confirm all the details are correct and press “OK”
•                
• You will receive a confirmation SMS from M-Pesa immediately.
• Nairobi Water and Sewerage will then update your account shortly.

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